DOT Tickets app is developed and owned by Din Offentlige Transport (DOT). DOT is a partnership between the traffic companies DSB, Movia and Metroselskabet to help create a better and more cohesive public transport system on Zealand, Lolland, Falster and Møn.
DOT Tickets app makes it easy to buy tickets and monthly passes for journeys on Zealand, Lolland, Falster and Møn.
You can purchase tickets by entering your place of departure and arrival, either in the form of a stop, address, or place. You can also pick the zones you wish to travel from and to on the map. The 2-8 zones fast purchase is relevant for you, if you know how many zones you need from where you are. You can use that feature if you give the app your permission to localize (GPS) so that the app can determine your start zone. Giving your permission to localization, which is voluntary, can also help you determine your location on the map versus your ticket's validity area.
Monthly passes can be purchased by entering your place of departure and arrival. You can also pick the zones manually on the map if you travel between 2 and 8 zones.
You can purchase these tickets in DOT Tickets app:
• Zone tickets for 2-8 zones
• Tickets for 9+ zones between a departure and arrival zone
• Commuter cards with Metro and DSB 1' Regional Train as an optional add-on
• Commute20 with Metro and DSB 1' Regional Train as an optional add-on
• Bicycle Metro
• Supplementary Ticket for Commuter Card (1 zone)
• DSB 1' Regional Train supplementary ticket
• City Pass Small for zones 1-4 (24, 48, 72, 96 or 120 hours)
• City Pass Large for zones 1-99 (24, 48, 72, 96 or 120 hours)
• City Pass X-Large for zones 1-299 (24 hours)
• City Pass West for zones 101-199 (24 hours)
• City Pass South for zones 201-299 (24 hours)
• Event ticket Small for zones 1-4 (12 hours) and Event ticket Large for zones 1-99 (12 hours), available for limited periods in connection with events
• 12-hour ticket East, West and South for free traveling on Saturdays and Sundays for a limited period (December 2023 – February 2024)
These monthly passes can be purchased in other sales channels, but are displayed in DOT Tickets app:
• Youth Card
• Employee Travel Pass
• Company travel Pass
Payment in DOT Tickets app
You can pay with MobilePay or payment cards in DOT Tickets app. You can save your payment card details and access them via Touch ID, Face ID or a PIN code of your choice. In that way, you do not have to enter all card details every time you make a purchase.
Your payment card details are stored with Billwerk+.
The following payment cards are accepted:
• Visa/Dankort
• MasterCard
• Visa
• Visa Electron
• Maestro
NOTE:
Remember to buy your ticket before you start your journey.
Departure boards
You can create personal departure boards for your preferred transportation for all stations and stops on Zealand, Lolland, Falster and Møn filtered by the lines you want to follow.
On your departure board, you can see if there are delays or cancellations.
When you create a departure board, you can get notifications about planned changes and you can add the board as a widget on your smartphone's home screen, so you always have it close at hand.
If you experience errors when using the DOT Ticket app, please contact:
DOT Customer Service
Tel. +45 70 15 70 00
Another update that uses Rejseplanen's new API and fixes a few minor things:
- The entire app now uses Rejseplanen's API 2.0
- New way to handle one zone searches
- Better information to blocked customers
Amidst all the gray and wet weather, Christmas arrives early with DOT's 12-hour ticket: Unlimited trips within 12 hours on a weekend - all for just DKK 50!
Additionally, this version fixes several minor things, including:
- Traffic information now utilizes Travel Plan's API 2.0.
- The search function for departure boards has been optimized.
Amidst all the gray and wet weather, Christmas arrives early with DOT's 12-hour ticket: Unlimited trips within 12 hours on a weekend - all for just DKK 50!
Additionally, this version fixes several minor things, including:
- Traffic information now utilizes Travel Plan's API 2.0.
- The search function for departure boards has been optimized.
In this version, we have shortened the purchase process so that purchases go faster. In addition, we have fixed some bugs:
- Location permission popup kept popping up by mistake even if you declined it. This has now been fixed.
- Better guidance on the registration page that you must be able to receive SMS to log into the app
- Other bug fixes.
- Push of planned changes based on created departure boards: You will now receive a notification if there are planned changes that will affect the traffic on your created departure boards (obviously this requires that you have notifications on)
- A more intuitive notification center (dot's away)
- Small subtle improvements (that you probably won't notice, but they will hopefully help you when you use the app)
- A few actual bugs have also been fixed
- Departureboards as widget
- Bugfixes
- Security updates
- Bugfixes
- Simple Bicycle metro ticket and purchase flow
- Localtrain bus colors and line names on departureboards
- Fix for newer Android versions saving data in the cloud
With this update, you can create personal departure boards for all your means of transport, be it bus, train or metro. Here you can check for delays or disruptions of service from your favorite station or bus stop.
Besides that, we have had a major moving party so you will now have a new navigation bar at the bottom of your screen giving you access to Purchase and Mit Dot.
With this update, you can create personal departure boards for all your means of transport, be it bus, train or metro. Here you can check for delays or disruptions of service from your favorite station or bus stop.
Besides that, we have had a major moving party so you will now have a new navigation bar at the bottom of your screen giving you access to Purchase and Mit Dot.
- New Payment service provider: Reepay
- Better handling of error codes
- Updated commuter/commuter20 purchase screen overview
- Updated deeplinks for event tickets
- Fix time zone challenges on commute20
- Notification texts are no longer displayed on top of each other
- Several minor bug fixes
Various bug fixes
- The new MobilePay platform is supported. To continue using MobilePay as payment method, please update to this version.
Deep link from Itinerary to Commute20 is now supported.
The ticket text on Youth cards and business cards is corrected.
Various bug fixes.
- More clear information about when it is free to bring a bicycle on the journey
- Various accessibility fixes: Voice reading of icons, operation of + - buttons and more visible toggle buttons and terms and conditions
It is now possible to enter only email address under "My information" without also entering name and date of birth
You must have this app version to be able to receive a Youth Card, Company Travel Pass or Employee Travel Pass
- Improved error messages for failed purchases with payment cards
- Various usability improvements and bug fixes
- Improved MobilePay error messages
- Bug fixes and performance optimization
- Smart tip: Select your departure and destination zone by tapping the map
- More relevant commuter card and ticket search results
- Warning when a commuter card order is overlapping with an existing commuter card
- Warning if a bike or DSB 1 'Regional Train ticket is irrelevant on a selected journey
- Various bug fixes and user experience improvements
- Valid tickets open automatically when the app is opened
- Zone numbers are displayed more clearly on the map
- Various bug fixes and user experience improvements
- Various bug fixes and user experience improvements
- It is now possible to select commuter card zones on the map without first making a from / to search
- Various bug fixes and user interface improvements
- Departure / arrival time and transportation direction added to the journey details
- Option to unsubscribe to email receipts
- Option to renew your commuter card 14 days prior to expiry
- Updated design on the registration screen
- Various bug fixes and performance optimization
- Various bug fixes and performance optimization
- Support of Android OS 10
- Various bug fixes and performance optimization
- Zone numbers are visible when zooming in on the map
- Various Bug fixes and performance optimization
DOT Mobile Shuttle App is changing name to DOT Tickets app. New design.
You will be able to buy all the tickets that are currently available in DOT Mobile Shuttle App and DOT Mobile Tickets app.
On top of this, you will be able to buy:
• City Pass (Small and Large) for 24, 48, 72, 96 and 120 hours
• Single journey tickets of above 8 zones within Zealand, Lolland-Falster and Møn
• Bicycle tickets for travel outside 8 zones
Various zones update
We have updated our Terms and Conditions for Personal Data in. GDPR
- Dankort logo has been removed as it is no longer possible to pay with 5019 cards. That means you can not pay with pure Dankort. These are the payment cards where the first four digits are 5019 - 3D Secure is enabled on Visa-Dankort 4571 card. This means that the Visa part of Visa-Dankort is paid and thus added the additional security layer called Verified by VISA, as is the case with Visa / MasterCard.
- Terms of trade have been changed - Close for payment with 5019 cards. That means you can not pay with pure Dankort. These are the payment cards where the first four digits are 5019 - Enable 3D Secure on Visa-Dankort 4571 card. This means that the Visa part of Visa-Dankort is paid and thus added the additional security layer called Verified by VISA, as is the case with Visa / MasterCard.
- Performance updates by displaying existing cards and tickets - Optimize Search, Purchase, and Google Maps functionality
Terms of trade have been changed - Various bug fixes for acquisitions - pop up when Master Card No. is changed - Improved error messages in case of missing internet connection - Changed display of number of zones: From number of paid travel zones to the actual number of travel zones - Saves data during reinstallation - Various improvements to prevent the app from crashing
We have made various minor bug fixes addressed Android 7.xx crash, Crashes by renewing commuter card Crashes specifically on HTC M10 Summer time issues in different situations
