Allworx Reach brings the rich functionality of your Allworx phone to your mobile device. Create a SIP handset to place and receive calls, including Transfer, Park, and 3-way conference. You'll have easy access to Contacts (Allworx directory, personal, and contacts shared from other apps) and Call History, including Allworx users' Presence and Busy Lamp Field status. Manage your voicemails.
Reach 3.0 adds the ability to share Contacts with your Allworx Verge phone, as well control your Allworx Verge phone from your mobile device. Allworx server version 8.2 is required for these advanced features.
*** This app REQUIRES access to an Allworx server running software version 7.5 or higher -- and 7.5.10.4 or higher is strongly recommended. ***
See the website (http://get.allworx.com/reach) for a link to FAQs (http://get.allworx.com/reach/reach_faq.aspx) including information on performance on specific Android devices.
Updates for compatibility with newer Android versions.
Minor bug fix
• Android 10 support (mostly improvements for incoming call handling)
• Other minor improvements and bug fixes
Fixes acoustic echo issues on devices in the Samsung Galaxy S10 family.
• Minor improvements and bug fixes
o Notification Channels and Notification dot on launcher icon (requires Android 8.0 “Oreo” or higher)
o Tap to Paste phone number from clipboard
o Reach is now included as a dialing option presenting an “Open with” dialog when selecting a number from another applications (e.g. Google Chrome)
Provides radically improved audio quality including:
• Reduced latency for better conversation quality; and
• Improved echo canceler performance on many newer phone models.
Bug fix:
• Under some conditions, the app might not realize that the Reach Link feature is enabled on the server.
• After an app crash, new incoming calls may be missed.
fixes app crash at startup on Samsung devices running Android 8.0 (Oreo)
• Displays emergency alerts received via push notifications, even if not connected to the Allworx server;
• Improved proximity sensing on Samsung Galaxy S7 so incoming calls while in pants pocket are not spuriously dismissed
• Improved Reach BLF reporting to server, even in background, so that Verge handset PFK for Reach can avoid reporting "unknown"
• Improved audio support for Samsung Galaxy S9 and S9+
• Minor bug fixes
• Notification shade displays more information about current Presence and DND status
• More contact information is show in the incoming call alert
• When searching for a contact with multiple phone numbers, labels for each number will be shown
• Minor bug fixes
• Fix for an Android 7 (Nougat) crash on incoming cell call• Icon size improvements, especially on Android 8 (Oreo)• Minor bug fixes
• Fix for possible crash on startup on Android 8.0 Oreo devices• Minor other bug fixes
Minor bug fixes
Fixes crash at startup on Android 8.1 devices.
* Miscellaneous bug fixes.* New features available with the next Allworx Server release (8.3, December 2017):* Push notification support. This provides improved battery life and improved reliability.* Reach Extend - Use Reach to place your calls with audio over your cellular voice service.* Emergency Alerts - Get notified in Reach when anyone at your site places an emergency call.
Minor bug fixes
3.0.8.418, miscellaneous bug fixes:* Conference "Leave" may not have worked if one participant was on ACD appearance.* Reach RC can how answer calls in appearances that are set to "No Ring".
Fix for incoming calls ringing even after notification dismissed.Support for very wide aspect ratio devices.Minor UI tweaks and bug fixes.
