To use customer care services anytime, anywhere, customers should use the customer care application on mobile devices of the Southern Electricity Customer Care Center:
When installing the application (free 100 VND). %), You can:
• View and receive notifications of electricity meter readings, electricity bill, electricity debt, electricity bill payment, and electricity cut schedule.
• View and receive notifications of power supply interruption schedules and index recording schedules.
• Pay electricity bills online.
• Download electronic invoices
• Provide online services: register to buy electricity, report power outages...
• Find electricity collection points, electricity price information.
• Change customer information.
• Other utility applications.
For Android 6.0 and above, permissions need to be granted to the application on the device.
+ Settings => Application management => "EVNSPC Customer Care" => Permissions => Grant permissions on Phone.
