Ana Hind
The App consistently fails to book me any available taxi no matter how long I wait, then 10mins later I receive a call from a confused Taxi who received the booking and is waiting. Meanwhile, I myself can't see it in the App, didn't receive an SMS confirmation and am therefore UNABLE TO CANCEL A BOOKING I NEVER RECEIVED so the driver is stuck waiting for me to cancel when I can't even see it on the app. I have had this issue for 4+ months now, PLEASE FIX THIS! The app was kinda fine before
6 people found this review helpful
God Like Fawzy
The worst experience ever , the taxi app doesn't work most of the time . And the drivers aren't trained to use it at all . Don't bother even download it , it will waste your time . I tried it for a whole week and everytime I get to my destination 1 hour later . Its better for you to just stand in the street and wave at any available taxi instead of using this unoptimised app
15 people found this review helpful
Ahmed Amer
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Scheduling a taxi never works on app, they come immediately instead of the scheduled time. Very primitive app, always asking for location permission forcefully. When you book through the call center, always there is a problem happening, taxi going to your destination rather than the pick up location, when you choose pick up from last pick point they go to your first ever made booking point, some taxis don't have the card machine. App needs a lot of work, all taxis should have card machines.