Steve H
- Flag inappropriate
- Show review history
Terrible app. Almost always offline. Now they want to charge for it. UPDATE to developers response. It is offline more than other WiFi device to the point I can't rely on it when not at home. I have to use the app for the system installed by the alarm co. They have looked into the problem and installed tp links but nothing changes. So I'm stuck with a poor system and app which I have to tolerate. Then I here you want to charge for it and the installer may increase their fees! Unbelievable.
25 people found this review helpful
Hi Steve,
Now we understand better your issues. We will be happy if you will contact our support, so we will be able to try to assist you.
A Google user
im a brand new customer and my firat impressions are not very good. This is a very dated app and needs a complete refactor. Notifications are not working as expected either. It would be great to have push notifications so we can be notified of alarm status changes on our device. I would also like to see Alexa or Google Assistant support so can tell it to set the alarm and also control the alarn in Googoe Home. Im happy with my alarm system, but this app does not do it justice.
18 people found this review helpful
Jelly N Custard
Now getting notifications when another household member switches the alarm on or off. Not great if this is done late at night/early in the morning as its disrupting sleep. I cannot mute notifications from freecontrol as if I'm away from home overnight I want to know if my house alarm goes off but I'm having to mute to not get disturbed by these irritating £ unnecessary notifications which have only recently started. Please remove this function which serves no purpose. Keep for alarm going off.
2 people found this review helpful
Your Installer controls which Push Notifications you receive.
Please contact your Installer to have these Pushes stopped for you.