Horizon Smartphone App
2.2star
311 reviews
50K+
Downloads
Everyone
info
About this app
The Horizon Smartphone App allows you to make and receive calls using the Horizon IP telephone service from your Android device. This is ideal for people who often work remotely or work from different locations where it is not practical to install a handset. In addition, the app also provides presence and instant messaging between users, keeping you connected to work colleagues no matter where you are.
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Note: A Horizon account enabled for the Android soft client is required to use the app. Please contact your Horizon Service Provider for details.
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Note: A Horizon account enabled for the Android soft client is required to use the app. Please contact your Horizon Service Provider for details.
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Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.2
311 reviews
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May 14, 2021
It works, mostly. But even with app opened, calls don't ring and show as missed the first time someone calls. UI is plain-looking. Conference calls are unusably noisy. It will often drop calls with no notification, so you suddenly find you are talking to nobody mid-sentence. Latest version always logs me out after a few hours.Since the password is a long, random string assigned by an admin, it's that much more of a pain.
20 people found this review helpful
A Google user
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April 25, 2020
We've had this for over 2 years at work. Its never worked well, with distorted sound being a huge issue, calls ending before you can pick them up and if you're lucky enough to get connected, its a gamble whether you stay connected. Frustratingly, when we approached Horizon to get help, we were told no one else has reported issues and it must be our internet connection. 40 people in different locations, all with dodgy internet!
21 people found this review helpful
Olivia Mowll
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July 17, 2020
Sometimes the app decides it can't use my phone's mic for no apparent reason. Most irritating when you've spent an hour on a waiting line. Sometimes the buttons to cancel an incoming call don't work. It would be helpful if the standard page was the dialpad, and if the backspace button was down by the numbers in reach of your thumbs, rather than at the top by the entry field.
10 people found this review helpful
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