My BASE
3.5star
16.2K reviews
1M+
Downloads
Everyone
info
About this app
BASE in your pocket
350,000 customers already use the My BASE app. Won't you join them?
With the My BASE app you can manage your monthly plan or prepaid card whenever and wherever you like.
- Check your usage and set usage notifications
- View and pay your bills or invoices
- Top up your prepaid card or someone else's
- Compare your tariff plan with another and easily switch to a plan that better suits you, whenever you like
- Manage your options
- Find a BASE Shop near you
- Contact customer service
- Manage your personal data
- And much more…
General conditions:
The My BASE app is only accessible for BASE customers via the BASE network or via Wi-Fi. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.
350,000 customers already use the My BASE app. Won't you join them?
With the My BASE app you can manage your monthly plan or prepaid card whenever and wherever you like.
- Check your usage and set usage notifications
- View and pay your bills or invoices
- Top up your prepaid card or someone else's
- Compare your tariff plan with another and easily switch to a plan that better suits you, whenever you like
- Manage your options
- Find a BASE Shop near you
- Contact customer service
- Manage your personal data
- And much more…
General conditions:
The My BASE app is only accessible for BASE customers via the BASE network or via Wi-Fi. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
3.5
16.1K reviews
MShadow
- Flag inappropriate
March 16, 2024
Doesn't notify how many credits are used or data is expired, i only get an sms of all that after like from multiple hours to days after i ran out of these, so ridiculous. Only thing they're good at is blocking your acces to data, they know damn well when you're out of credits, but you can't accurately view it yourself so you end up just losing acces. Besides this app has seen more downtimes than I've had barber visits in my life, wonder what those are for if they fix nothing.
4 people found this review helpful
Telenet Group
March 17, 2024
Hi! What a pity to read your experience about the app. You may contact us for this via the number +32 485 23 74 17 via WhatsApp. This way we can help you with this!
Francis Mendoza
- Flag inappropriate
- Show review history
April 14, 2024
I can't find my invoice in this app how can I pay without base reference number. Before, I use to got my invoices in this app but not anymore. Can someone please help me so that I can pay my bill this month. Thank you in advance.
Telenet Group
April 15, 2024
Hey Francis, could you contact us via WhatsApp or Facebook Messenger? This way we can look into this for you!
Sergiu Ion Nicolae Nacu
- Flag inappropriate
February 27, 2024
Good company I recomand, the ar provide nicely offer for abonaments, but same time outside of borders the speed for video is poor!
4 people found this review helpful
Telenet Group
February 27, 2024
Hi Sergiu! What issues do you experience? Can you send us a more detailed description on Messenger or Whatsapp? Marie
What's new
BASE continues to improve the My BASE app. You can now buy a new eSIM, and also swap your current SIM to an eSIM. Choose a monthly plan or prepaid card, register as a new customer, download and activate your eSIM, and you’re ready to surf and call on the BASE network. All in the app and in less than 2 minutes. We have also improved the overall user experience and fixed a few bugs.
