dominic Faure
Deactivated my account for no reason 15mins after creating it, to reactivate I need to upload id, passport. All because I'm an expat in Thailand, and stated I'm a citizen of my actual country.
2 people found this review helpful
We're sorry for the trouble you're having with your account. Reach out to us through our contact page, and our dedicated support team will investigate and resolve the issue for you.
G B
- Flag inappropriate
- Show review history
It's a scam. Payed for the subscription but app didn't upgrade, and their support didn't help to solve either. It's a scam. Edit: why should I contact again through the same chanel I sent 5 emails and shared the payment ID from Google play and nothing was done? Terrible support, don't waste your money with this app, it's a scam.
21 people found this review helpful
Cupid Media
January 17, 2024
We are sorry that you are having issue with your account. Please contact us at https://www.ChinaLoveCupid.com/en/general/contact so we can look into it for you.
A Google user
surprised about the results. i never thought i could make so many serious friends in such a short time. The chat interface itself however, needs a thorough work over. no search options, cannot make notes or categories, only simple filter. if you are serious, try this app. Tip for men: don't BS around, you'll burn your name very quickly.
96 people found this review helpful
Cupid Media
February 4, 2020
Hi Salvor,
Thank you for the positive review! We hope you continue to enjoy using our app in your search. Please contact us at www.chinalovecupid.com/en/help/helpdesk if you have any concerns.