Elaine Chew
I like the hardware on this camera but the app is hit or miss. I've been logged out in the middle of the night (super annoying) and also had the background mode fail on me multiple times. It also seems to have lost features to the paid version since I first started using it because I used to be able to scroll the timeline and now I can't. Overall it works well but not perfect.
1 person found this review helpful
Masterwork Aoitek Co., Ltd.,
March 11, 2024
Thank you for your feedback. We are fully committed to improving your experience with our app. For issues with disconnection and missing features, please contact us at support@lollipop.camera for personalized assistance.
Mariah Counts
Used to love my lollipop but since the newest update it looks like the frame rate of the camera has gone down. The video used to be so smooth and clear.. now it looks glitchy. Looked at the video on my husbands phone and it's the same. Not sure what they changed on the most recent firmware update but for something that needs AI to track breaths.. you'd think slowing down the frame rate wouldn't be the best choice.
1 person found this review helpful
Masterwork Aoitek Co., Ltd.,
April 11, 2024
We apologize for the frame rate issue you encountered after the update. Please contact our customer support team at support@lollipop.camera. They will be able to investigate and assist you in resolving the issue.
Rebecca Wansell
Worst baby camera ever. It lags so badly, it goes off ALL the time, im constantly having to close and reopen the app. It claims to record events and loud crying but it misses 90% of them (i just happen to hear my baby cry from the other room thankfully!!). Youre supposed to be able to open the camera view on Alexa devices but this just loads and loads and never actually shows me the camera. Ive tried everything - redownloading the app, updating the firmware, reconnecting to wifi. AWFUL.
7 people found this review helpful
Masterwork Aoitek Co., Ltd.,
March 4, 2024
We want to assure you that your feedback is invaluable to us, and we are dedicated to making the necessary improvements to enhance your overall experience with Lollipop. If you encounter any further issues or have additional feedback, please do not hesitate to contact us: support@lollipop.camera. Thank you for your understanding.