Taxis Libres App - Viajeros

3.8
15.2K reviews
1M+
Downloads
Content rating
Everyone
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About this app

📲

Travel by taxi quickly, comfortably and safely with Free Taxis App, the 100% Colombian app that moves the country.

🇨🇴

How does Free Taxis App work?



😀 1. Create your trip: Enter the App and select Where are you going? Then, type your location, select it in the history or indicate it on the map of the App.

🚕 2. Customize it: Select the type of taxi depending on where you are, write the promo code (if you have one) and check the estimated value of the trip.

💲 3. Check the breakdown of the rate: For your peace of mind, we will indicate a price range for you to estimate the value of your service. After ordering the taxi, you will see the details of the driver.

💳 4. Select your payment method: You can pay in cash, through digital vouchers, debit or credit card or QR code

👨🏻‍✈️ 5. Start your trip: When you're in the taxi, tell the driver the code. If you selected cash, they are the last two digits of your cell phone and if it is with a voucher or cards, the password will be dynamic.

🕐 6. We are with you throughout the trip: You can communicate with our Contact Center during or after the trip 24/7.

Where are we available?



Free Taxis App is available in Bogotá, Cali, Medellín, Bucaramanga, Cúcuta and Manizales, as well as in the surrounding municipalities of these cities.

What are the benefits of traveling with Free Taxis App?



🤓 More than 35 years of experience: Free Taxis belongs to Grupo Carrera, a business group with more than 35 years of experience in the automotive sector.

🛡️ Insurance: We have policies that protect you on all your trips requested through the Free Taxis App. In addition, we are a company jointly and severally liable for any eventuality.

💰 You know the value of the trip in advance: We will show you a minimum and maximum range of how much your service will cost. Remember that our rates are regulated by the mobility secretariats at the national level.

🔎 You can share your trip data: For greater peace of mind, you can share your trip data with friends, family and acquaintances through applications such as WhatsApp, Messenger, Telegram, among others

• Choose taxis depending on the city:
🚖 Regular
🚕Premium
🚗 Luxury
🚙 Icontec
🚘 Gender equity

💳 Different means of payment: Cash, Digital Vouchers, Debit or Credit Cards and QR Codes. Choose the payment method you want to pay for your service.

🤩 Qualified drivers: Our high quality standards will allow you to travel with the best drivers. In addition, we offer courses and training to our associates to professionalize them and offer you the best service.

🛡️ 24/7 support: Our Contact Center offers you comprehensive telephone support 24/7. In addition, you can file Requests, Complaints or Suggestions through our Help Center in Free Taxis App or on our website.

🚕 Wide range of vehicles and services: In each of the cities where we provide the service, we have different types of vehicles and experiences that you will see within the application.

Are you looking for a transport solution for your company?

🚕⭐🤓

Our transportation service for companies and our digital voucher platform will help you assign and control the trips of your collaborators. In addition, we adjust to your budget. More information at https://www.taxislibres.com.co/transporte-para-empresas/

Do you want to be an ally Free Taxis driver and produce more profits?

👨🏻‍✈️

Increase your income, get certified with our courses and training and become an ambassador of your city with Free Taxis Driver App. More information at https://www.taxislibres.com.co/conductores

Do you have any questions or comments? Do you want to know more about our history?



Visit us on our website taxislibres.com.co or on our social networks such as Instagram and TikTok.
Updated on
Apr 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
This app may collect these data types
Personal info and Financial info
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
15.1K reviews
Fred B.
November 5, 2021
The only time I tried to use it the driver seems to have cancelled before arriving. It's been since then blocked on a prompt to review a blank profile and no further trips can be booked. Useless. I've already sent a dozen requests to customer support that were unanswered. Update: I have deleted the app after trying to contact support everyday for a week.
9 people found this review helpful
Cotech S.A.
November 2, 2021
Hola Fred, necesitamos más información para poder ayudarte con el problema, por favor llámanos al 2111111 o 3111111 opción 2 o escríbenos por la interfaz web: https://www.taxislibres.com.co/wrpqs/
Fabián Vargas
August 2, 2021
This app is great for Colombian people but not for foreigners. As Colombian I think that this app is good for requesting a cab, but it would be great that this app let delete past trips (this is impossible to do). Not all drivers let credit or debit cards payments.
11 people found this review helpful
Cotech S.A.
August 2, 2021
Hola Fabián, agradecemos tu comentario y el tiempo que destinaste para suministrarnos tu percepción frente al sistema, somos conscientes que son justamente ustedes nuestros viajeros quienes en realidad pueden brindar comentarios objetivos en referencia al funcionamiento de la App. Seguiremos trabajando para generar más y mejores resultados.
Tate No Yuusha
February 28, 2022
Worst experience ever, I asked for a service using the app I used my ECC to pay as always, the cab arrived and after to blocks the driver stated that may payment was not valid, and asked me to get off the vehicle so I did, but due my luck I left my wireless headphones in the vehicle, I reported the situation with customer service and they did nothing, they just said file a claim in our website, I did file the claim in their website and they did nothing... Conclusion I lost my time and headphones
9 people found this review helpful
Cotech S.A.
March 1, 2022
¡Hola! Nos apena que el servicio no haya sido como esperabas. Si bien no es común que sucedan estos problemas, ten la certeza de que siempre contarás con nuestra ayuda. Si deseas registrar tu inconformidad, puedes escribirnos a través de este enlace: 👉 https://www.taxislibres.com.co/wrpqs/

What's new

Taxis Libres Viajero 5.34.2

- Corrección de errores Crashlytics
- Actualización SDK de terceros
- Actualización UI búsqueda de servicio, servicios recurrentes