UniFi Protect
4.7star
10.8K reviews
500K+
Downloads
Everyone
info
About this app
UniFi Protect brings the full functionality of our web-based camera security application to your mobile device. Adopt and manage your Protect devices, stream low-latency livestreams, and download localized recordings directly to your phone. Designed for residential and commercial use, UniFi Protect also allows you to:
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
• Maintain complete data privacy with Cloudless recording storage.
• Quickly scrub through hours of Timelapse footage to pinpoint the exact moments you're looking for.
• Personalize security notifications based on a wide variety of individual, vehicular, and atmospheric-based detections.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.7
9.8K reviews
Jeremy Nicoll
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April 15, 2024
Doorbell camera stutters a lot when using audio. When answering I cannot find the option to turn volume on to hear people. I have factory reset my phone and the UDM SE with only marginal improvements and I've tried every diagnostic bit of advice on the Internet. I have a Blink camera system and audio has always worked well on my phone with it. I will reach out to support and update if these get resolved.
2 people found this review helpful
Ubiquiti Inc.
April 15, 2024
Hi, we’d like to help. Does the audio or the video stream stutter, has it been an issue since 1.21.0 specifically? Please reach out to us at mobile-support@ui.com with more information about your setup and/or screenshots of your issue so we can provide assistance!
Ryan Blakley
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January 30, 2024
So far I haven't had any real problems with the app. Except for a period of time when I first setup a geofence, and it didn't detect I was in the geofence for a few hours. The only other issue is detection notifications, I haven't replaced my outside cameras with unifi ones yet. I plan to in the future. But I need a way to toggle the notifications off when I'm working outside in the yard or walking my dogs. Like a notification toggle widget for each camera would be great.
3 people found this review helpful
Brent Crump
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February 4, 2024
First... 30 minutes later... Still waiting for the app to discover the doorbell. Bluetooth ON - Check. Bluetooth sees Doorbell - Check. App has permissions to use Bluetooth - Check. Had to Reinstall App, finally sees Doorbell to adopt. Next... In Settings, Icon color is not an indication of ON or OFF. PUSH Notifications do not work. Let me clarify. PUSH Notifications to my phone do not work. But works Great to my Email, which is useless for a Doorbell.
5 people found this review helpful
Ubiquiti Inc.
February 5, 2024
Thanks for the feedback, we apologize for your negative experience. Was this your first setup experience? Have you given the appropriate permissions for push notifications? Please share the report key (do five quick taps on the app version, it'll be copied to the clipboard) and the console support file with us at mobile-support@ui.com.
