No Introduction (Sos)
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There is no clear option to talk to anyone about fraud, and there is definitely fraud on this app. It's not rampant, but in the event one slips through, Shopify doesn't make it very clear what steps you need to take to rectify the problem. I want to give this app 5 stars as I've used it for a long time and generally like the experience, but anything that facilitates scam behavior and has no clear-cut way to combat or fix it will always get at least 3 stars deducted. New users, be wary.
11 people found this review helpful
lola broyles
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Overall I like the app. However, for several months now I have been unable to link my Amazon account when it disconnects. I'm nor able to enter my Amazon password no matter how often I try. Sometimes it does pull the orders in, but not always. Otherwise it's a good app. As of 5/31/2024. I am still unable to reconnect my Amazon account. I have deleted and reinstalled several times. Won't even let me type in my email address. This issue was supposedly fixed. Obviously it isn't. Very disappointed.
6 people found this review helpful
SavedByMusic2012
Loved it for over a year now I'm furious. A little over a week ago Shop decided that every time I tried to open the app that it was going to not only crash before even opening the main page, but that it would consistently show 'force quit?' multiple times. Even though it was not open. So I uninstalled temporarily. Now even after logging in my information is gone, SHOP CASH accumulated GONE, . WHY LOG IN AT ALL?! 100% BS! If I can't figure out how to retrieve it, I'm deleting & changing it to 1*.
28 people found this review helpful
Hey there! Thanks for taking the time to review Shop. We're sorry to hear you didn't have a great experience with our app and we would love to understand the issues you experienced. If you're open to it, please reach out to us here: https://shopify.link/bmyj. We'd be happy to take a look at this issue to find a resolution! -Don, Shop Support