AudioKey 2
2.6star
292 reviews
10K+
Downloads
Everyone
info
About this app
The AudioKey 2 mobile app from MED-EL can be used as a remote control for supported MED-EL audio processors which are SONNET (EAS), SONNET 2 (EAS), and RONDO 3. Additionally, AudioKey 2 lets you customize personal settings, such as the names of programs on the audio processors. AudioKey 2 can be used by caregivers to support other users, such as young children. You can use the Find My Processor functionality to help locate lost or misplaced audio processors. AudioKey 2 also lets you check the usage statistics of the connected audio processors and quickly access helpful support material from MED-EL.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.6
285 reviews
Tom Gleason
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March 30, 2021
I'm SSD and have a Rondo 3 and Sonnett 2. In general this app works great. I have a couple issues with it though. When I switch from one processor to the other, I always need to re-pair the processor. More importantly, there should be a way to turn off the beep. Every time I change a setting, I hear a beep. In my case, the visual indicator is enough for me to know what's happening, and the beep gets annoying.
6 people found this review helpful
MED-EL
March 30, 2021
Dear Tom, thanks for your review. We are glad to hear that you are happy with our app. Regarding the issues you mentioned, could you please send an email to us at audiokey@medel.com? We will do our best to provide a solution as quickly as possible. Thanks.
M C
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June 25, 2023
A little trouble pairing the Rondo at first but MED-EL explained the simple steps necessary. Once paired, I haven't had any more issues. If you do pair more than one device, you need to switch from one device to the other in the app. I use it to avoid carrying a remote control to change programs and volume
4 people found this review helpful
MED-EL
June 26, 2023
Dear "M C", thanks for your positive review. We are glad to hear that you are happy with our app. In case you have further questions or suggestions, please send an email to us at audiokey@medel.com. Thanks.
B
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January 21, 2024
With AudioLink you can block out any sound from the outside except what is being streamed to your hearing aid (SONNET 2). It'd be amazing if the same can be done with AudioStream. A tap on a widget lets you quickly start hearing only the streaming sound. Should be possible to implement since the tech/code is already there on AudioLink, or? Thanks in advance!
MED-EL
January 22, 2024
Dear "B", thanks for your review. We are glad to hear that you are happy with our app and will consider your suggestion for improvement for the future development of our audio processors and app. In case you have further questions or suggestions, please send an email to us at audiokey@medel.com. Thanks.
What's new
Several minor improvements and bug fixes.
