Lola Riri Nasution
very convenient but i found now bit complicated since every 4 months i have to put the Alias n Pin in stead only my finger print? how can someone to copy my finger print?? the apps immediately said i put the wrong Alias n PiN several times even i just. put it once..n then my Apps was blocked for 1 week till i got the new PiN :-(
Hallo, vielen Dank für Ihre Rückmeldung hierzu. Dies sollte natürlich nicht so sein. Wir haben den Sachverhalt bereits an unsere Entwicklung zur Überprüfung weitergeleitet. Entschuldigen Sie bitte die Unannehmlichkeiten. Viele Grüße, Ihr VR Banking App Team
Cheeba Digga
I used the old version of this app on Android 11, and the new version in iOS 15/16/17. All was well, fingerprint/TouchID always worked flawlessly both on Android and iOS. Switched to an Android 14 device and now I can't even activate Biometrics. Pressing the button "Activate Biometrics" yields a spinning/loading icon for a couple of seconds and then simply returns without any error whatsoever. The button text goes back to "Activate Biometrics". Please fix! I will not delete the app data because I don't want to wait for a new activation code. As soon as this feature works like it always did I can safely give it a 5 star rating because it just works and never had a problem with it besides this one.
1 person found this review helpful
Atruvia AG
February 1, 2024
Hello Cheeba Digga, we're sorry to hear that you had a bad experience with our app. Your feedback is important to us and has been noted. Our team is constantly working to improve the performance of our app. Greetings from your VR Banking App Team