Jennie Harrison
Version 5.0 Won't let me see my benefits. It keeps telling me I need to be redirected to "agree to updated terms of service". So it directs me to a browser, I complete it, then attempt to login through the app and the same notice comes up. I've tried uninstall/reinstall and it doesn't work. I've agreed twice to the updates. Website version works - app does not. Super frustrating.
2 people found this review helpful
Jason
What a waste of space on my mobile. New update doesnt allow me access to my providers, so only a short list is available with no way to access anyone else. Whats the point of having this app? I have to go to their website and even finding their webpage is a challenge
Shane s
The school recommends using the app, the app says mobile service not supported for my account. They're purposely being obtuse so as to make claims harder, under no circumstances will I ever work with Desjardins after this ridiculous process. I've had plenty of other insurers and they're the least professional out there.