UniFi Access

3.2
142 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.

[Doorbell] Receive a push notification when someone rings a connected doorbell.

[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.

[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.

[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.

[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.

[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.

[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
129 reviews
david
March 25, 2024
I really liked the app, but all of a sudden, I stopped being able to open the door from my phone. The unlock button is there, but it's not clickable. There's no response when pressing it! And that's a big bummer for me, since this was the most used feature for me!
Did you find this helpful?
R C
November 26, 2021
The app is missing the feature to unlock the doors using Bluetooth. I was under the impression you could unlock the doors when the users phone is withing a few cm of the access reader and the user can tap the access reader to open instead of having to get their phone out and tap it against the reader. Is this feature not yet implemented?
4 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
November 29, 2021
Currently, the UniFi Access Mobile Application is for the admin to manage the Access, and does not support users to open the door via the app. UID Access supports unlocking doors by Bluetooth, you could try to apply for UID Early Access. To learn more about the UID, please refer to our official website. link: https://www.ui.com/uid
Samuel Lovelace
August 6, 2021
Permissions appear to be set differently for Android 10 and Android 11 devices. When attempting to live view from my UA-Pro both phones display "The Device is Busy". I have tested directly connected and remote connection. My Android 10 phone is able to view recordings, where as my Android 11 phone prompts for permissions, which show as Media only for Storage. This is different on my Android 10 Device. Other settings work as expected.
11 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
August 23, 2021
Thank you for your feedback. Remote View is available on Android 11 in version 1.0.2, could you please update to the version 1.0.2 and then try again?

What's new

Bugfixes
- Fixed the issue where pre-defined schedules could not be selected when configuring Leave Unlocked schedules.
- Fixed the issue where the pop-up window at the top of the Dashboard did not disappear as expected after sending credentials to users.