David Wolf
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If it wasn't for the cashback option, I'd use the SBB app instead. Check in ticket is completely unreliable, sometimes checks you in right away, but often throws some error, sometimes checks you in anyway without you being sure whether you actually are. Sometimes sends you a text message hours after you checked out that you are still checked in and when you go to check, you're not! Also the latest GUI redesign is just pointless and makes the app even less usable. Please improve.
ZVV Zürcher Verkehrsverbund
April 23, 2024
Thank you for your feedback! We are sorry that the app does not meet your expectations. The issues you mentioned with the check-in ticket will be investigated. Best regards, your ZVV
Basil ARBYIG
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I hate the new interface. It is supposed give qui one touch access. 1. Next Departure 2. Destination WITHOUT SPECIFYING THE DEPARTURE. 3. Buying a tickets IN THE CURRENT ZONE. It is better to create a customizable home page with shortcuts. For example: 1. Next Departure (near bus/tram/train stops) 2. Destination (destination only) 3. Journey (departure + destination) 4. Buy Ticket Zone 110 5. Buy local or short distance tickets 6. Show valid tickets
1 person found this review helpful
ZVV Zürcher Verkehrsverbund
April 28, 2024
Thank you for your feedback! Departures from the nearest stop are displayed by clicking on the "Next departures" . Check the timetable from current location by entering only the destination stop. Buy a ticket for the current zone via quick selection. Valid tickets are available via the "SwissPass and tickets" button. Best regards, your ZVV
Nicolas Centorame
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Most of the times when checking in, the function is disabled after you check-in because of verification reasons. Which I had already done. Sooner or later I'm gonna encounter someone checking my ticket and the same will happen.
ZVV Zürcher Verkehrsverbund
May 14, 2024
Thank you very much for your feedback! We apologise for this inconvenience. We are aware of this issue and are already working on it. We hope that it can be fixed as soon as possible. Best regards, your ZVV