Barclays Privatkunden DE/AT

2.7
11.8K reviews
1M+
Downloads
Content rating
Everyone
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About this app

With the Barclays private customer app, you always have everything under control: Whether it's a credit card, installment loan, overdraft facility or financing framework.

- Keep an overview: check sales, call up account balance, download account statements.

- Manage repayments: You can use the app to decide how you want to pay your monthly statement.

- Set up installment purchase: You can use the app to set up an installment purchase for individual expenses from €95 or the entire monthly bill – even up to 8 weeks later.

- Stay up to date: The account information service informs you via push message or e-mail about account movements of your choice.

- Always have your PIN with you: With the app, you can access your card PIN securely at any time, unlock it if necessary, or assign a PIN of your choice.

- Card misplaced or lost? With the app you can temporarily block your card or report it immediately in the event of loss, theft or a defect.

- Transfer when you want: With the app, transfers can be made in seconds and from anywhere.

- Activate Google Pay: You can add your Visa card to Google Wallet directly from the app.

- Simple and 100% secure: You can log in using face recognition, fingerprint, or your 5-digit app PIN.

- Change personal data yourself: In the app you can update your personal data under "Settings".

- Direct contact: If you have any questions, you can send us a message via your digital mailbox or call us directly from the app and you are automatically legitimized.

Note: The full functionality of the app is only available to credit card customers. Installment loan and credit line customers only have a limited range of services available. Call money customers cannot currently use the app.
Updated on
Nov 6, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location and Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
11.4K reviews
SYED WAQAS HUSSAINI
November 6, 2023
The App have some sort of Bug which is very unusual. Tried several times to download the app from google play store but after downloading. The message popped up this app have bug can't be open. This is an alarming problem for the customers. Since, customer service is not willing to help on this problem. As a customer left alone 😢. I hope Barclay can solve this problem for its german customers.
2 people found this review helpful
Barclays Services Limited
December 1, 2023
Noch einmal vielen Dank für Ihr Feedback und Ihr Verständnis. Mit dem letzten Update (3.2.2 vom 06.11.2023) sollte der Fehler behoben sein und ein Login in die App wieder möglich sein. Ist das bei Ihnen der Fall und sind Sie darüber hinaus zufrieden mit der App? Dann freuen wir uns über eine erneute Bewertung. Viele Grüße, Ihr Barclays Team
constantin candu
November 6, 2023
So I was travelling to NYC from Europe, and my credit card was blocked. I try opening the app and it crashes. I get home and find a letter saying that my card is blocked due to suspicion of fraud and that I have to call their customer service to unblock it. I call and they say to authenticate via the app. I explain that the app crashes and I cannot open it, they don't believe me and say the app should be working fine. No alternative solution offered. I am dissapointed.
3 people found this review helpful
Barclays Services Limited
December 1, 2023
Noch einmal vielen Dank für Ihr Feedback und Ihr Verständnis. Mit dem letzten Update (3.2.2 vom 06.11.2023) sollte der Fehler behoben sein und ein Login in die App wieder möglich sein. Ist das bei Ihnen der Fall und sind Sie darüber hinaus zufrieden mit der App? Dann freuen wir uns über eine erneute Bewertung. Viele Grüße, Ihr Barclays Team
Alexandra Diba
November 8, 2023
The app has stopped working since 4th Nov. My device is a OnePlus 7t Pro with Android 12. Until now it was working all good. Is there a fix planned? Edit: No new update was available in the app store. Only after discussing over the phone with support and them advising to delete and reinstall the app it worked. The updates should appear without the need of reinstalling, a better communication of the issue, the time to fix and the steps would have helped greatly. Increased one more star only.
3 people found this review helpful
Barclays Services Limited
December 4, 2023
Noch einmal vielen Dank für Ihr Feedback und Ihr Verständnis. Mit dem letzten Update (3.2.2 vom 06.11.2023) sollte der Fehler behoben sein und ein Login in die App wieder möglich sein. Ist das bei Ihnen der Fall und sind Sie darüber hinaus zufrieden mit der App? Dann freuen wir uns über eine erneute Bewertung. Viele Grüße, Ihr Barclays Team

What's new

Mit diesem Update werden weitere Fehler behoben.
Wir möchten uns für die entstanden Unannehmlichkeiten entschuldigen.