Marty Bodsworth
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Hi, I tried to log in and the app directed me to the website to log in. It sent me a sms code, I entered it and then forced me to create a pin (that I already had done previously). Then it shows an error message stating "a problem has occurred, please try again ". Please, get this app sorted, this is ridiculous!!! Update, no real help from email, uninstalled AV, still can't log it!
7 people found this review helpful
Hi Marty, we deeply apologise for the poor experience. Our team is working hard to resolve this issue. We appreciate your patience and cooperation in resolving the issue. If you have any questions or would like an update, please feel free to contact us again at any time. Thank you.
Daniel C
A very good app from the Government. Unusual. Does what it says it will. Feature request - is there anyway that you can add translations of the licence for travellers so that we don't have to purchase and carry International Driver's Permits? French, Spanish, Italian etc?
Hi Daniel, thanks for your kind review. We're glad to hear the app is useful. Our team is currently looking into adding translations to the app and thank you for your interest in this feature. However, other countries may still require an official document when driving overseas as per their rules. If you have any other requests, please let us know.
Brett DiMichiel
Like all things government - it doesn't work and never has. As a business operator trying to get the app to differentiate between my "business" and "personal" use has been an exercise in ongoing frustration. I'm done with this app - it doesn't deliver on its supposed objectives. 0/10
1 person found this review helpful
Hi Brett, thanks for sharing your thoughts with us. We're sorry to hear that you don't enjoy using the app, but if there's anything we can help you with, please call us at 13 77 88, email us at mobileapp@service.nsw.gov.au, or visit us at your local Service Centre. We're here to help.