Nathan Burnett
I love Avanti West Coast. It is my favourite rail service. However the app tells me my email is not valid so I can't log in the app, rendering it useless. I can't even reset my password because my email is apparently not valid. It does not change my outlook on Avanti, as I still love them. However I shall just stick to paper tickets for the foreseeable future.
1 person found this review helpful
Emma
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I really wish this app was more convenient. I love booking through Avanti, because of the zero booking fee, but for several months I've been unable to book anything. I can't access tickets I've bought through the desktop website, but the app doesn't book tickets on any device. It's very annoying. It's stopped working completely now. I can open the app, but cannot login, view trains, or view my tickets.
4 people found this review helpful
Elizabeth Pollock
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When it works, it's a straightforward app that allows you to book tickets and find live train times. However, almost every time I try to use it, there is a technical issue, for example not allowing me to log in or the search function not working to find future journeys to book.