Jamie Villanueva
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Update to 5 stars: worked with the developer to solve a problem. They were very responsive and patient. We will continue to play! * * My son loves this game and plays everyday! But... after the update, all the upgrades were gone! Like all the characters reset to level 1. Some were in level 40s. Super frustrated!
39 people found this review helpful
ShoelaceLearning
February 23, 2023
Hello, we're sorry to hear that you're having this problem! We'd love to help, please contact us at support@shoelacelearning.com with details, including your child's Dreamscape username!
Alvin Nesimeye
This game hits! It's great for kids who want to get better at reading. It's like an educational version of Clash of Clans. It's very lengthy and has a 60 dollar pass that makes it even better. The only thing is that it gets glitch in some parts and can get unfair sometimes. So minus 1 star. But I would recommend this game, it's very fun, encouraging, and very lengthy.
Dacia Grimes
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Do NOT buy their premium membership. It's nearly impossible to cancel. They will charge your card then tell you "per their terms of service" they won't issue a refund. Next year rolls around, they will charge you AGAIN and give you the same excuse to not issue a refund. I'm on Year 3 trying to cancel this membership. Buyer beware! Edit: I initially canceled via their phone customer service years ago. After much back and forth, they confirmed they were planning on canceling my membership....
12 people found this review helpful
ShoelaceLearning
December 13, 2023
We’re sorry you’ve had trouble cancelling. We have only one record of you reaching out to us in November this year and when you did, we canceled your membership renewals as requested.