David Oswald
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Unknown problem, something went wrong. This message will drive you crazy as you try to use the app to log in, to adjust your lights, to turn them on and off. But the Wiz website will state no outages reported, of course. So all is well. Update after getting in a chat with support: The recommendation was to uninstall and reinstall the app. That took care of it. Upgrading by a star. I'll upgrade again if we can go awhile without incidents
Signify Netherlands B.V.
May 8, 2024
Hi. Thank you for sharing your experience with us, and we apologize for the frustration caused by the issues you encountered with our app. We're glad to hear that you were able to resolve the issue by reinstalling the app and that our support team was able to assist you. Feel free to reach out to them for any assistance required.
Cathy S
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What happened to Vacation Mode? The original wiz app made it so you could set your lights to vacation mode, so the lights would just randomly turn on and off. Now you no longer have this option. You have to set certain times which makes homes look more suspicious, if people were to watch your homes and the lights are coming on and off exactly the same time every day. Very disappointed.
Signify Netherlands B.V.
May 4, 2024
Hi Cathy. Thank you for sharing your feedback with us regarding the absence of Vacation Mode in the new version of our app. We understand your disappointment and apologize for any inconvenience this may have caused. Please reach out to our support team via the apps by going to (Settings > Help Center > Live Chat) for clarification on this matter.
Jamie Wright
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Very cool. You do not have to pay for the app! It's got all the bells and whistles and colors and schedules for all of my lighting needs. 4 paws up for the compatible products and the easy set up with the app. They compliment each other in every aspect. And they are quick to reply. Thank you for developing an app that lives up to every expectation, it makes the my home lighting "WOW" and I can easily change the colors to set the mood.
5 people found this review helpful
Signify Netherlands B.V.
April 26, 2024
Hi Jamie.
Thank you for your positive feedback. We appreciate that you find our apps easy to use.
Feel free to reach out to our support team via the apps for any assistance needed.