HUK - My Health
How do you always have all your health-related questions at hand?
With the HUK app "My Health".
The "My Health" app is your useful companion and helps you with practical functions and always up-to-date information:
- Health portal - guide with health tips from A to Z
- Trips abroad - with information on travel countries and quick
support and help through the 24-hour contact HUK-COBURG
abroad
- Submit premium service invoice - save time, paper and postage.
Submit your receipts and bills for your health insurance
quickly and easily - as a photo, for example, from your gallery or as a PDF
- Premium service online consultation hours - around the clock, 365 days a
year, a medical team will answer questions about health topics by phone, live chat or
video call
- Premium service Kaia back training - the digital market leader in
multimodal therapy for Prevention and alleviation of chronic
back pain
- My contracts - see your health insurance
contracts at a glance
- Benefit statements - always keep an eye on your already reimbursed benefits
- Benefits at a glance - find out about the
benefits of your health insurance quickly and easily
With future updates, the health app will be expanded to include additional services - so "My Health" accompanies you more and more in everyday life.
Important instructions:
You need full health insurance or health insurance for those entitled to benefits from HUK-COBURG in order to use the premium services “online consultation hours” and “Kaia back training”. The "Kaia back training" is also available to those insured with the outpatient supplementary insurance AZpremium and AZplus. The use of the premium services is free of charge and does not affect your health insurance with HUK-COBURG. And so that you can access HUK-COBURG's "24-hour contact" abroad, you must have taken out health insurance with HUK-COBURG with protection for treatment abroad, for example as part of health insurance for travel abroad. You can find more information at www.HUK.de/gesundheit.
In order to be able to use the premium services and my contracts, you as the policyholder need online access to your personal service area "My HUK". If you don't have it yet, register once at www.HUK.de/registrieren. After a few days, you will receive your super PIN in the post, which you can use to unlock yourself. And the services are already available to you after logging into the “My Health” app.
You can also use the online consultation for co-insured children up to the age of 16, provided they have full health insurance or health insurance for those entitled to benefits. Co-insured persons over the age of 16 are not yet able to use the premium services with their own access.
Security is particularly important when it comes to your health data. That's why the "My Health" app meets all legal data protection and security requirements:
- Your data is always transmitted in encrypted form.
- The use of the premium services is protected from access by unauthorized persons by the access data for your personal service area "My HUK".
- HUK-COBURG has no access to the information and health data you provide.
Download app now!
Your opinion is important to us so that we can further develop the app. Please send us your suggestions using the feedback form in the app.
