IKK classic customers can now access even more services on their mobile devices: With the completely redesigned IKK classic app, you can access your IKK classic's digital services even more easily while on the go. Whether submitting sick leave certificates or bonus applications, requesting reimbursements, or obtaining a second opinion on a diagnosis: You can now use these and many other services with the IKK classic app.
Submit applications and check processing status
. Always up to date: With the IKK classic app, you can not only submit bonus applications and sick leave certificates or request reimbursements – you can also check the processing status of your request.
Simply photograph your certificates, upload your documents, and track how far along the IKK classic team is in processing them: live and transparently at any time.
Contact IKK classic around the clock
. Now you can contact IKK classic staff even more easily. With the IKK classic app, you have all contact options readily available at any time: whether via the hotline or direct message. And if you'd like to discuss your concerns in person, you
can use the service center locator to find the nearest IKK classic branch.
Want to quit smoking, train your pelvic floor, or are looking for a digital aid to support you during pregnancy? With IKK classic, you can use even more apps that support you in many situations. In
addition to other apps, numerous online courses and local programs are also available. The IKK classic app offers a wide range of health-related services. Whether you want to prevent back pain, manage stress, or change your diet, you'll find the right option.
Change your personal data – directly in the app.
The IKK classic app is your health insurance provider on your smartphone: You can not only submit applications and use a variety of services and benefits, but you also always have your personal data at hand, which you can change anytime, anywhere.
Features of the IKK classic service app
: - Protect your sensitive data through secure login and authentication
- Manage your personal data yourself
- Submit sick leave notifications
- Apply for reimbursement of costs for health courses, alternative medicine, preventive care, pregnancy and vaccination services
- Apply for child sickness benefit and maternity allowance
- Download insurance certificates directly
- Request a new health insurance card
- Collect IKK Bonus points digitally and apply for a reward
- Access to IKK classic health services
- Apply for digital health services (app on prescription)
- Services such as IKK med, IKK second opinion, or support in case of medical malpractice
- Service center search with appointment booking
- Send messages to IKK classic
SECURITY:
Data protection is a top priority at IKK classic – especially since our insured members can now change particularly sensitive data such as their address or bank details. Therefore, you will need an activation code for your first login to the app, which we will send you by mail.
ACCESSIBILITY:
You can view the app's accessibility statement at www.ikk-classic.de/barrierefreiheit/ikk-classic-app.
CONTINUOUS DEVELOPMENT:
With the new IKK classic app, you can already use a wide range of services – and more are coming soon. We are constantly working on improving the app and will provide you with updates and new features. Install the new IKK classic app now and see for yourself.
REQUIREMENTS:
Insurance policy with IKK classic
- Android 10 or higher
- no device with a modified operating system (e.g., rooted)
