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report us mRAK is the Mobile Gateway for Ras Al Khaimah Government. It provides services and useful information to citizens, Residents, businesses and visitors.
Functionality:
mRAK covers the following main sections:
1. Government Directory [30+ services]
a. Public Prosecution Department
b. Courts Department
c. Ras Al Khaimah Municipality
d. Customs Department
e. Department of Economic Development
f. Environment Protection and Development Authority
g. Public Works and Services Department
2. Payments
a. Al Hamra Village
b. Public Prosecution Department
c. Courts Department
3. Citizens
a. Public Hospitals
b. Public Schools
c. Getting new Passport, Family book ID
4. Residents
a. Private Hospitals
b. Real Estate
c. Residency Entry Permit for the wife and children of UAE
5. Business
a. Setting a Business
b. RAKIA License Process
c. RAKDED License Process
6. Visitors
a. How to reach RAK
b. Planning to stay in RAK
c. Entrance permissions for tourism
Other features:
1. News
2. Events
3. Weather Information
4. Prayer timings
5. Transaction History (Dashboard)
6. Feedback of application
7. Emergency numbers (Police, Ambulance, FEWA & Civil defence)
8. Favourites (User can add any service as favourite to quickly access)
9. Government Entities Information
Now users can login with their UAE Pass account to access all the Government Services.
Now Users can provide there feedback when they interact with RAK Government mobile services. Happiness can be measured at two levels: application or service/transactional level.
Minor bug fixes and improvements.
Now users can login with their SmartPass account to access all the Government Services.
Added New Services for Public Prosecution Department:
1- Postpone criminal Judgement execution
2- Add accused in travel ban
3- Paying fine by installment in Penal lawsuit
4- Visa through Renewal PRO
5- Financial bail or presence guarantee
6- Receive original documents
7- Bring prisoner to make power of attorney
8- Receive financial amount in a lawsuit
9- Receive safe deposits in a lawsuit
10- File Photocopying
11- Release due to health issues
12- Accused appeal to supreme Prosecution
Added payments for the following departments:
1. Courts Department:
Users can pay the service fees related to cases and other services provided by department.
2. Public Prosecution Department:
Users can pay the service fees related to cases and other services provided by department.
3. Public Services Department:
Users can pay sewage connection fees.
4. RAK Municipality:
Users can pay municipality transaction fees related to Land Sector, Planning & Survey and Building services.
Added new Smart Services of Municipality Department:* Change Supervision Consultant* Change Contractor* Structural Inspection* Completion Certificate* Interlock Permit* Technical Staff InterviewBug fixes and UI improvements.
Added Public Works Department Services - Payments for:* Sewerage Bills* New ConnectionAdded new Civil Courts Department Service:* No Case Record RequestUI and UX fixes
Added new Public Prosecution Department Services:* Prisoner Visit Request* Release Impounded Car* Stop Search Cancellation* Attach Waiver in the Case* Vehicle Repair Permission* Victim Appeal Request* Case transfer from Police To Prosecution* Join Prisoning Period From Other Cases
