SGBiz Chat allows consumers to reach a business from your business website, SGBiz chat directory website or app, or search engine and consolidates all the leads into one portal for business.
Business staff can manage all the leads and conversation on web or mobile with tons of features such as Chat notifications, Chats archive, Transfer chat to other business staff, analytics (Chat stats, wait times, visitor geo), Canned messages for quick response, staff role assignment (admin and agents), Visitor location information, and redirect visitors to different websites.
Consumers can now say good bye to phone calls and frustrating long waits on hold, just instantly message your business. Consumers can discover your business by business name or tags, find it on map, send a chat message instantly, exchange pictures or videos and make payments.
