Vocera Collaboration Suite is the industry’s leading enterprise-class, HIPAA compliance enabling voice and secure texting smartphone application that allows you to call by name, group, or broadcast, and integrates with more than 140 clinical systems. Providing real-time situational awareness and actionable patient data to inform clinical decisions, care team members can easily communicate and collaborate, improving the experience of the patient and caregiver. This solution creates a seamless user experience, combining the unique calling, texting, alerting and content distribution capabilities of Vocera into one, secure and easy-to-use mobile application.
Instantly connecting care teams inside or outside the healthcare facility improves staff productivity, patient safety and the overall care experience. Vocera offers a choice of end-user devices to ensure the continuous flow of critical communication. For those clinicians who rely on smart devices, Vocera Collaboration Suite offers the convenience of voice technology with the security to text critical data, and the functionality to integrate with key clinical alerts and alarms systems.
Key Features: Vocera Collaboration Suite
• Support for shared and personal devices to match BYOD policies
• Functionality inside or outside the facility over Wi-Fi® or cellular networks
• Provides secure and auditable delivery and response reporting for alerts and texts
• Allows care team members to reach the right person or group at the right time via Active Directory authentication
• See and interact with Vocera contacts across multiple sites and manage personal favorites lists of users, groups, and global address book entries
• Presence and availability indicators
• Management of critical alarms and messages delivery through on-call scheduling
• Deliver content such as videos, audio files, documents, spreadsheets, and images securely to devices to ensure critical information is at everyone’s fingertips
• Permission based access to patient data and care teams with optional access to waveforms and vital signs through integration
• Eases user transition between the smartphone application and the Vocera Badge when hands-free communication is needed
Vocera System Requirements
• Vocera Messaging license
• Vocera System software 5.8 (compatible with Vocera 5.3 and higher)
• Vocera Secure Messaging software 5.8 (compatible with Vocera 5.3 and higher)
• Vocera Engage software 5.5 for patient data access
• Vocera Care Team Sync software 2.5.0 for care team data access
• Vocera SIP Telephony Gateway
• Vocera Client Gateway
• A Vocera user profile
Your Vocera Administrator can enforce a password policy for devices running the Vocera Collaboration Suite application. In order to support this functionality this app uses the Device Administrator permission.
The update includes,
Improved Notifications, No more needless exit notification on exit from a conversation
Different Alarm and Message Tone, Distinguish between alarms and incoming messages with ease.
Set call and message forwarding expiration times with Smart Forwarding Expiry.
Some bug fixes for a more seamless experience!
Bug fix and improvements
Various bug fixes.
Various bug fixes.
• Group membership management via the Contacts module (requires Vocera Secure Messaging version 5.9)
• Various bug fixes
When using a Zebra device, additional Zebra logs can be included when app logs are sent to the server
• Search and Favorite Templates
• Contact search improvements for names with special characters
• Expired alerts are now hidden in the Inbox
Call Log optimization for large call log histories
• Enhanced presence and availability for the Contacts view
• Set call forwarding from the user settings
• Call transfer enhancements
• Unavailable message recipients more visible within the conversation
• User experience improvements
• Various fixes and updates
• Quick Messages to speed response times
• Do Not Disturb for a user specified time period
• Structured message templates with prompt and response fields
• Remind me later for normal priority messages
• Enhancements to real-time situational awareness patient views
- Corrected issue with search function and special characters
- Various other fixes and updates
• Call Log and Voicemail enhancements
• User status displayed in text conversations
• Logout a personal device
• Additional ringtones
• Various fixes and updates
• Call Log and Voicemail enhancements
• User status displayed in text conversations
• Logout a personal device
• Additional ringtones
Please note the features below require Vocera Secure Messaging 5.2.3 and Vocera Engage 5.5 to enable.
• Permission based patient data access
• Alarms and conversations tagged with patients
• Access to patient details and the care team from conversations and alarms
• View patients outside of alarms and conversations
• See waveforms and vital signs through integration with AirStrip® ONE
• Support for Android P
Please note the features below require Vocera Secure Messaging 5.2.3 and Vocera Engage 5.5 to enable.
• Permission based patient data access
• Alarms and conversations tagged with patients
• Access to patient details and the care team from conversations and alarms
• View patients outside of alarms and conversations
• See waveforms and vital signs through integration with AirStrip® ONE
• Email field is not displayed in Contacts unless exposed via an associated contact record.
Please note the features below require Vocera Secure Messaging 5.2.3 and Vocera Engage 5.5 to enable.
• Permission based patient data access
• Alarms and conversations tagged with patients
• Access to patient details and the care team from conversations and alarms
• View patients outside of alarms and conversations
• See waveforms and vital signs through integration with AirStrip® ONE
• Email field is not displayed in Contacts unless exposed via an associated contact record.
Please note the features below require Vocera Secure Messaging 5.2.3 and Vocera Engage 5.5 to enable.• Permission based patient data access• Alarms and conversations tagged with patients• Access to patient details and the care team from conversations and alarms• View patients outside of alarms and conversations• See waveforms and vital signs through integration with AirStrip® ONE
• Improved battery performance (requires Vocera Secure Messaging and Vocera System 5.2.2)• Set a conversation expiry for template initiated messages (requires Vocera Secure Messaging and Vocera System 5.2.2)• Select to deliver template initiated messages only to users on campus (requires Vocera Secure Messaging and Vocera System 5.2.2)• See on-call member status in the on-call distribution list in the Contacts module• Presence and availability displayed for all distribution lists and groups