The VOR Flex app is an information and booking platform for demand-oriented transport in the eastern region of Austria. With the VOR Flex app, you can book and pay for your journey easily and flexibly.
How does the app work?
Download the VOR Flex app from the App Store and register. Select your start and destination point in the app and confirm the trip. Alternatively, you can still book via the AST hotline 0800 222 322.
Now you just have to move to your desired starting point and drive comfortably to your destination. Payment can be made either directly in the app or as usual cash after your drive.
What are the advantages of the VOR Flex app?
• Simple and flexible booking in the app
• Individualised customer profile (storage of the time card, payment details, repeated booking, accessibility of the vehicle, etc.)
• Real-time information on the booked trip including the live location of the vehicle in the app
• All price information at one glance
• Overview of your trips in the customer profile (easier booking of repeated trips, standing orders, etc.)
How can I use the VOR Flex app?
The demand-oriented system drives you from collection point to collection point in your community at the desired time. You can select your preferred travel time in the app and book it directly. As an additional service, the system offers repeated booking, so you can plan your way to work on each day of the week in advance with the VOR Flex app. With the automatic storage of your journeys in the smartphone calendar, you always have an overview of all your journeys.
The service times differ from community to community. You can find detailed information on the operating times and the entry and exit locations in your community in the app.
How much does a trip cost me?
Passengers with a valid weekly, monthly or annual ticket of the Verkehrsverbund Ost-Region only pay a small comfort surcharge for their journey, which can differ in each community. You can find detailed information in the VOR Flex app. Depending on your community the cost of the trip can be paid directly and conveniently to the driver using a credit card in the app or in cash.
For more information, visit https://www.vor.at//fahrplan-mobilitaet/vor-apps/vor-flex-app.
If you have any questions, please contact our customer service at kundenservice@flex.vor.at or call us on 0800 22 23 24 (Mon - Fri from 7 a.m. to 8 p.m., Sat from 7 a.m. to 2 p.m.).
