Android 13 updates!
- Checklists default to hide completed items
- Creating a Ticket allows priority to be set
- Working on a Multi-Room Ticket has an improved experience, to return to the parent ticket
Bug Fixes
- Template inserting now supports Automated Messages & Digital Registration flows
- Help Desk links in Settings
- Ability to Re-Open a Ticket
- Added completed timestamp to Checklist/Inspection items
- Push notification improvements
- Push notification updates
- Ticket filter improvements
Tickets improvements!
Tasks is now called Tickets, we've overhauled this feature!
Team Chat & Push notification updates!
Guest search improvements
- Add/Remove Guest from Reservation
- Add Channel to Guest
- Merge Guests
- WeChat support
- New notification sound!
- Video Chat hold button
- Back button improvements
- Insert eSignature link
- Insert Templates & Surveys with media attachments
- Chat messages show user display names
Performance improvements and UI updates.
Video Chat!
Minor bug fixes
- Insert Surveys while Chatting
- Multi-Account TripAdvisor support
- New AI and Error badge statuses
- Reservations have limited support for multiple guests now!
- Remove a channel from a Guest
- User availability
- Email & SMS notifications
- Improved Guest List pull-to-refresh
- Added Opt-In request button to channels
- Added User Profile details & User Avatar support
- Improved re-connect logic
- Guest preferences!
- Reservation custom fields now show
- Do not Disturb mode
- Templates with variables
- Improved caching
- Send button updates
Improved background sync.
Many improvements!
- Tasks bugfixes
- Push notification reliability
- Media attachments
- Performance improvements
Performance Enhancements
Adds MMS support!
Adds support for agent signatures! Add your signature using the Whistle Dashboard, which gets added to each message you send. Ex. "Have a great day - Guest Services"
Enhancements:
- Message bubbles now show the status of Delivered, sending..., Failed, Pending Opt-In, etc.
- User display names now show in Team Chat and Direct Message lists.
Enhancements:
- Forgot password now requires a validation code.
- User display names now appear in chat messages.
Live Chat bugfix for sending outbound messages.
Notification tweaks
Bug Fixes:
Notification badge issue resolved.
Features:
Live Chat has been added to mobile ?
Bug Fixes:
Removing an account will halt further push notifications.
Bug fixes:- Replying to Guest Chat messages marks the conversation as read- Departments with spaces or special characters are now "pretty"
Adds Tablet support ??
In this release we have a few bug fixes ?:- Fixed - Names in the chat views being aligned to the right in guest chat for you and coworkers, and to the left for the guest youre speaking with.- Fixed - On rare occurrences tapping the loading screen would cause the app to crash.- Fixed - Reading old Direct Messages between coworkers would cause an unread badge.- Fixed - Direct Messages show the last message sent now.- Fixed - Badge count issues in Team Chat and Direct Messages
New Features ?- Start Conversation view has been added!- Android styling improvements
