Zhytomyr Energo is an official mobile application from JSC Zhytomyroblenerho and LLC ZHOEK.
After downloading and registering our mobile app, each subscriber will have the following features:
✅ control an unlimited number of personal accounts
✅ for control of meters Zhytomyroblenergo
✅ Transfer Meters Zhytomyroblenergo online
✅ monitoring charges ZHOEK
✅ Payment electrical line
❓ How to register in the mobile app Zhytomyr Energy?
Unlike the personal account of Zhytomyroblenergo or ZHOEK, registration in the Zhytomyr Energo mobile application takes no more than two minutes of your time.
All you need is:
⬇️ Install our mobile application
📱 Specify and confirm your contact phone number
🔐 Come up with a password
📧 Enter your e-mail address
How to add your personal account number?
1️⃣ Find your personal account number on your receipt for payment of electricity from ZHOEK.
2️⃣ Enter your personal account number in the menu to add a personal account and your last name.
✅ Done! Your personal account number has been successfully added. Now you can transfer meter readings, view the history of charges and indicators, as well as pay for the light directly in the application.
❓ How to pay for the light of Zhytomyroblenergo using the mobile application Zhytomyr Energo?
1️⃣ Go to the menu "Payment"
2️⃣ Enter the amount of your payment.
3️⃣ Go to the next menu and enter the details of your bank card required by the system
✅ Done! Your payment has been successfully completed, and the amount of your debt will be updated instantly!
✅ When paying in our mobile application, funds are credited to the account of ZHOEK LLC 4 times faster than when paying at bank cash desks and mobile applications!
✅ You can use the card of any Ukrainian bank to pay in the mobile application!
⛔️ Frequently Asked Questions
❓ I can't add a personal account number. What shall I do?
💬 Write to our technical support service in the mobile application, or to our e-mail: email@example.com. We will help you add your personal account number to your account in the Zhytomyroblenerho mobile application.
❓ I can't make a payment in the mobile app. What should I do?
💬 Write to our technical support service in the mobile application or to our e-mail: firstname.lastname@example.org. We will help you solve problems with payment for light within 60 minutes.
❓ How to view the history of my meter readings?
💬 Go to the menu “Entering Zhytomyroblenergo indicators”. The history of your metrics will be displayed below the metrics menu.
❓ When do you need to transfer meter readings?
💬 According to the current rules, transmitted indicators with dates two days before the end of the month and 3 days after - are equated to indicators at the end of the month. That is, the transferred indicators with dates:
Transferred to 31.12.2020
Payment for electricity online, this is the best office of a resident of Zhytomyr to pay for energy supply and transmission of meters online where there is integration of such systems as personal office of Zhytomyroblenergo and personal office of ZHOEK.