Zhytomyr Energo is the official mobile application from JSC Zhytomyroblenergo and ZHOEK LLC.
After downloading and registering in our mobile application, the following functions will be available to each subscriber:
✅ Transmission of Zhytomyr Energy meter readings online
✅ Monitoring of ZHOEK charges
✅ Online payment for electricity
❓ How to register in the Zhytomyr Energy mobile application?
Unlike the personal account of Zhytomyr Energo or ZHOEK, registration in the Zhytomyr Energo mobile application takes no more than two minutes of your time.
You just need to:
⬇️ Install our mobile application
📱 Enter and confirm your contact phone number
🔐 Come up with a password
📧 Enter your email address
How to add your personal account number?
1️⃣ Find your personal account number on the receipt for payment of electricity from ZHOEK
2️⃣ Enter your personal account number in the menu for adding a personal account and your last name
✅ Done!
Your personal account number has been successfully added. Now you can transfer meter readings, view the history of charges and indicators, as well as pay for electricity directly in the application.
❓ How to pay for Zhytomyr Energy's electricity using the Zhytomyr Energo mobile application?
1️⃣ Go to the "Payment" menu
2️⃣ Enter the amount of your payment
3️⃣ Go to the next menu and enter your bank card data, which the system needs
✅ Done! Your payment has been successfully completed and your debt amount will be instantly updated!
🎈 Advantages:
✅ When paying for electricity in the mobile application, funds are credited to the account of ZHOEK LLC 4 times faster than when paying at bank cash registers and bank mobile applications!
✅ You can use the card of any Ukrainian bank to pay in the mobile application!
⛔️ Frequently Asked Questions
❓ I cannot add a personal account number. What shall I do?
💬 Write to our technical support service in the mobile application or to our email: contact@it-serve.net. We will help you add your personal account number to the Zhytomyroblenergo mobile application account.
❓ I cannot make a payment in the mobile application. What should I do?
💬 Write to our technical support service in the mobile application or to our email: contact@it-serve.net. We will provide you with assistance in solving problems with payment for light within 60 minutes.
❓ How to view the history of my meter readings?
💬 Go to the menu "Enter Zhytomyroblenergo indicators". Under the score entry menu, your score history will be displayed.
❓ When do you need to transfer meter readings?
💬 According to the current rules, the transmitted indicators with dates two days before the end of the month and 3 days after - are equated to the indicators at the end of the month. That is, the transferred indicators with the dates:
30.12.2020
01.01.2021
02.01.2021
03.01.2021
They are transferred to 31.12.2020
Payment for electricity online, this is the best office of a resident of Zhytomyr for paying for energy supply services and transferring meter readings online, which integrates such systems as : personal office of Zhytomyroblenergo and personal office of ZHOEK.
