The application includes the following features:
- Search for agencies by GPS
- Search of agencies by Location (State / City / District)
- Search of agencies by zip code
- Save favorite agencies
- View Agency Details
- Check how the real time service in the agency (only in certain agencies)
- Requesting passwords from branch queues (select branches only) *
* Real-time service and password request
Features available only at the main post offices.
Once you've found the desired agency, touch the list for more information. If the unit has functionality available, simply click on the option to request a password.
To make this password valid, you must check in when you are at least 100m away from the unit.
If you request a password and do not check in within 40 minutes, your password request will expire.
If you request the password and check in but are not present at the time your password was called, you will need to request a new password.
Queue ordering will occur by the time the password was requested, either in person or by application.
You can also view the number of people in the queue and the average waiting time, allowing you to choose the agency that best suits you before you even go to it.
The Post is working to improve the customer experience where, how and when it needs it.
