Download APK file "com.mcdonalds.servicecafe.gts2" for Android free, apk file version is
1.2.16 to download to your android device just click this button. It's easy and warranty. We provide only original apk files. If any of materials on this site violates your rights,
report us This application is created for users of McDonald’s Corporation Service Café IT Service Desk only. Access is protected by valid credentials.
This application offers the following features:
- View list of active tickets including title, description, and status
- View ticket details
- Create new ticket
- Call or chat to service desk personnel
- Request a call back from service desk personnel
- Change password
- Reset password
- Approval tasks
The application allows optional push notifications containing status updates.
- Chat Service Desk uses chat queue based on user's region and VIP status
- Support for new SSO
- The app can be launched using url scheme "servicecafe://"
Access to Tech Bar functionality through Quick Menu.
A minor update for tickets submitted from the mobile app.
- Additional service desk numbers- UI improvements and defect fixes- Assignment group incident watchlist on System Dashboard
- Major incidents for JIRA added to system dashboard
