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As a customer of ÖRAG Österreichische Realitäten-Aktiengesellschaft, you benefit from particularly innovative customer service that offers you a great deal of freedom. With the ÖRAG app, you can report concerns and damages to us 24/7 via smartphone, including photo documentation. We also provide you with a digital document folder with important documents for your property(ies). We use the digital bulletin board to proactively inform you via push notifications about important information about the properties entrusted to us.
All the advantages at a glance:
- Fast and efficient communication: In our ÖRAG app, you'll find all information and documentation bundled in one place – in your pocket and available digitally at any time.
- Always informed: Do you have questions about the rental agreement, reordering keys, or financial matters? You'll find answers to the most frequently asked questions in an FAQ section.
- Interactive: You can directly enter damage reports or other concerns with photos in the ÖRAG app. Your case will be processed quickly, and you'll receive regular status updates via push notifications.
- Transparent: All important information and discussions can be tracked and commented on the bulletin board.
Here's how to register for the ÖRAG app:
- You'll receive a personalized email from us with an invitation to join the ÖRAG app.
- Click the "Confirm registration" button and enter your personally chosen password
. - Download the ÖRAG app for your smartphone.
- And you can now enjoy all the benefits of our digital customer service!
If you haven't received an invitation from us yet, please contact your property manager.