Using the 'Seoul Smart Inconvenience Report' app provided by the Seoul Metropolitan Government, citizens can report various inconveniences they experience in their daily lives anytime, anywhere using their smartphones. Reported inconveniences are received at the Seoul Metropolitan Government's '120 Dasan Call Center' and promptly handled by the relevant department. You can also check the processing process and results using the ‘Seoul Smart Inconvenience Report’ app.
[Main functions]
1. Reporting inconveniences: Reporting all inconveniences in daily life, including traffic, environment, road maintenance, and facilities
- Function to display reported location on map
- Function to attach on-site photos
- Function to save reporter's name and phone number
2. Check processing results
- My View inconvenience report processing results
- Function to view report details and processing results
※ Information on access rights
We will inform you of the access rights used in the app as follows.
The following access rights are required to use the app's functions properly.
[Required access rights]
- Storage space: Used to transmit or store photos, videos, and files on this device
- Camera: Used for attached photos/videos required when reporting with photo taking and video recording permissions
[Optional access rights]
- Location: Used to provide a current location-based map service with permission to access the location of this device
(reporting is possible even when not allowed, but if not allowed, the reporting location may not be accurate and reporting may not be processed smoothly.)
Application You can allow/deny each permission in the settings, but please note that if you deny the required access permission, you will not be able to use the app's normal functions.
[Caution]
1. The location selection function when reporting inconvenience confirms the location using 3G/4G, WiFi (wireless LAN), and GPS information. Errors may occur depending on the surrounding environment such as large buildings and indoors. GPS If the location is not installed or cannot be confirmed using a wireless network, the accuracy may be very low.
2. Seoul Smart inconvenience reports are received and processed only for facilities managed by the Seoul Metropolitan Government or delegated work.
[Inquiries]
02-2133-2857
